Frequently Asked Questions
Everything you need to know about IMAX Corporation products and services.
What is the standard shipping timeframe for orders?
Most orders are processed within 2-3 business days. Standard shipping typically takes 5-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy on all eligible items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Currently, IMAX Corporation ships to customers within North America. We are working on expanding our logistics to support global shipping in the near future.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How do I contact customer support for product inquiries?
You can reach our dedicated support team via the 'Contact Us' page on our website or by emailing [email protected] for assistance with any product-related questions.